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Health Bridges
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Hospital Volunteer
Health Advocate Interns who work as hospital volunteers will complete a weekly 4-hour shift at Pomona Valley Hospital Medical Center. Traditionally, all of our Health Advocates have been brought on in this role, and it is a great way to gain experience with patient interaction, hospital procedures, and cultural competency.


Duties and Responsibilities
  • Enroll eligible patients in temporary Medi-Cal insurance.
  • (If applicable) Offer basic interpretation in Spanish, Mandarin, and/or Cantonese for hospital staff and patients in the emergency department and in-patient rooms.
  • (If applicable) Help clients in their native languages to
    • locate appropriate physicians and departments.
    • understand their bills and basic insurance benefits.
    • gain access to resources such as free/low-cost clinics, health education classes, food stamps, and transportation. 
  • Conduct regular follow-up with clients in person or via phone to ensure success in accessing resources and provide further assistance if needed.
  • Attend organization-wide meetings, trainings, speaker events, and community building days.
  • Complete training, surveys, and reflection forms in a timely manner.

Qualifications
Required 
  • Currently enrolled as a student at one of the Claremont Colleges*
  • Completion of at least one semester of college
  • Commitment to 4-6 hours per week for a minimum of 2 semesters
  • Understanding of and dedication to Health Bridges’ mission
  • Effective oral and written communication skills
  • Ability to excel in a fast-paced environment and work with uncertainty
  • Strong organization skills, timeliness, and attention to detail
Preferred
  • Fluency in Mandarin, Cantonese and/or Spanish**
  • Experience working with multicultural and/or underserved populations
  • Experience working in a hospital or healthcare setting, and/or with nonprofit organizations
  • Strong interpersonal skills, resourcefulness, and optimism

*Exceptions can be made on a case-by-case basis -- just send us an email!
**Knowledge of a second language is no longer a requirement to work as a hospital intern, though it may prove to be very useful as a significant portion of patients you will be working with have limited English proficiency.
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  • Home
  • About Us
    • History
    • Health Advocates
    • Leadership Team
  • What We Do
    • Health Advocate Pods >
      • Community Partnerships
      • Educational Outreach
    • Sponsors
    • Partnerships
  • Patient Services
    • Resources for Patients >
      • Health Resources in English
      • Recursos de Salud en Español
  • Get Involved
    • Internship Opportunities
    • Become a Community Partner
    • FAQ
    • Donate
  • Archived Blogs
    • Mental Health
    • Our Impact
  • Contact Us